Cookie Policy

Effective date: 5 April 2026

Last updated: 5 April 2026

This Cookie Policy explains how Kings and Queens Watches Ltd (“we”, “us” or “our”) uses cookies and similar technologies on our website.

It explains what these technologies are, why we use them, and your rights to control their use.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone or other device when you visit a website. They help websites work properly, improve user experience, remember preferences, and provide information to website owners about how a site is being used.

The rules on cookies in the UK are set out in the Privacy and Electronic Communications Regulations 2003 (PECR). Where cookies involve the processing of personal data, the UK GDPR and the Data Protection Act 2018 may also apply.

2. How We Use Cookies

We use cookies and similar technologies to:

make our website function properly
keep the website secure
remember your preferences
understand how visitors use our website
improve website performance and usability
measure the effectiveness of our marketing
help us provide relevant content and advertising

Some cookies are essential for the website to operate. Others are optional and will only be used where you have given your consent.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and enable core functionality such as page navigation, security, form submission and access to secure areas.

These cookies do not usually require consent where they are genuinely necessary for the service requested by the user.

Analytics Cookies

These cookies help us understand how visitors use our website, such as which pages are visited most often, how users move around the site, and whether users encounter errors.

They help us improve the performance and design of our website. These cookies are not strictly necessary and, where required, will only be used with your consent.

Functionality Cookies

These cookies remember choices you make, such as your language, region or other preferences, to provide a more personalised experience.

These cookies are not essential and will only be used where appropriate consent has been obtained.

Marketing and Advertising Cookies

These cookies may be used to track your browsing activity across websites, measure advertising performance, and help show you more relevant adverts.

Advertising-related cookies are not exempt from consent requirements and must not be placed unless valid consent has been obtained.

4. Similar Technologies

In addition to cookies, we may use similar technologies such as:

tracking pixels
tags
scripts
web beacons
local storage technologies

UK rules apply not only to cookies but also to other technologies that store information on, or access information from, a user’s device.

5. Consent to Use Cookies

When you first visit our website, you may be shown a cookie banner that allows you to:

accept all cookies
reject non-essential cookies
manage your cookie preferences

We will request your consent before placing any non-essential cookies on your device.

Valid consent must be freely given, specific, informed and given by a clear affirmative action. Users should also be able to refuse non-essential cookies as easily as they can accept them.

If you choose to reject non-essential cookies, your decision will be respected.

6. How to Manage Cookies

You can control cookies in several ways:

by using the cookie settings or cookie banner on our website
by changing your browser settings to block or delete cookies
by using browser tools or plug-ins that manage tracking technologies

Most web browsers allow you to manage cookies through their settings. Please note that if you disable strictly necessary cookies, some parts of the website may not function correctly.

7. Third-Party Cookies

Some cookies on our website may be placed by third-party services we use, such as:

website analytics providers
embedded content providers
advertising partners
social media platforms
email marketing or customer engagement tools

These third parties may use cookies and similar technologies in accordance with their own privacy and cookie policies.

Where third-party cookies are non-essential, we will seek consent before they are used.

8. Cookies We May Use

The exact cookies used on our website may change from time to time depending on the services, tools and integrations we use.

Cookies may fall into the following categories:

Cookie Type Purpose Essential
Strictly Necessary Website security, core functionality, page navigation, form handling Yes
Analytics Visitor behaviour, traffic measurement, site improvement No
Functionality Remembering preferences and settings No
Marketing Advertising, retargeting, campaign measurement No

For full transparency, it is best practice to maintain an up-to-date cookie list showing:

cookie name
provider
purpose
duration
category

If you would like, I can also create a detailed cookie table for WordPress or Shopify-style websites.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the law, our website, or the cookies we use.

Any updates will be posted on this page and the “Last updated” date at the top of this policy will be revised.

10. Contact Us

If you have any questions about this Cookie Policy or how we use cookies and similar technologies, please contact:

Kings and Queens Watches
63-66 Hatton Garden
London
EC1N 8LE
United Kingdom

Rating

5.0

Based on 118 Reviews

Gavin F

10/09/2026

Had a great experience at Kings and Queens. The service was excellent, and they had a great selection of watches. I ended up purchasing a beautiful Patek Philippe and couldn’t be happier with it. The whole process was smooth and professional. Highly recommend Kings and Queens if you’re looking for a quality watch and great service.

HALDUN HUSEYIN

06/09/2026

"I had an exceptional experience purchasing my dream watch from Kings and Queens. Mr.Amir truly elevated the entire process with his extensive knowledge, patience, and above all, his absolute honesty. The shop boasts an impressive collection of luxury timepieces in both mint and brand-new conditions, offered at highly competitive prices. Since I was on a very tight business trip to London, He seamlessly guided me from A to Z. He meticulously inspected the watch, prepared the invoice, and personally assisted with the delivery. Even after the sale, he remains incredibly responsive to all my inquiries. I would like to extend my sincere gratitude to him for his outstanding professional support. Highly recommended!"

A Google User

17/08/2026

Very impressed with K&Q. Excellent service and the staff are very professional. I would highly recommend to anyone looking to buy a luxury watch from a trusted company. 5 stars.

Maxim O

13/08/2026

Miki G.

06/08/2026

Great service got myself a nice datejust, let me try it on no problem :)

Henry Wilson

01/08/2026

Very smooth experience - feeling like a King!

Jonathan Bregman

16/07/2026

Excellent service. Great knowledge and guidance of the watches on offer. had a great variety of watches and no pressure put on me to buy - took time and patience to explain the benefits of the various watches.

Melissa Howe

12/07/2026

I recently purchased my Rolex from K&Q, and the entire experience was outstanding from start to finish. From the moment I arrived, I felt completely at ease thanks to the excellent security measures and the professionalism of the team. They were knowledgeable, friendly, and took the time to answer all of my questions without any pressure. The whole process was smooth, transparent, and made buying such a valuable watch feel safe and enjoyable. I couldn’t be happier with my Rolex or the service I received. I would highly recommend K&Q to anyone looking to purchase a luxury watch with confidence. Thank you for such a fantastic experience!

Aliz Fam

05/07/2026

Excellent service and a great selection of watches. I’m very happy with my purchase. A special thanks to Amir for being so friendly, professional, and helpful throughout the whole process. Highly recommend this store

Ahad Ghsaba

04/07/2026

Amazing service! The staff were friendly, professional, and genuinely helpful. They made the whole experience smooth and enjoyable. Great selection of luxury watches and I felt confident throughout the buying process. Highly recommend this place if you’re looking for quality watches and excellent customer service in London.

Ramin Nozad

I’ve been a customer of this watch shop in London for several years, and I’ve always had a great experience. Their prices are fair and competitive, and every watch I’ve purchased has been genuine and exactly as described. I’ve never had any issues with my purchases, and the service has always been reliable and professional. I highly recommend this shop to anyone looking for quality watches at reasonable prices.

mehdi adel

Kings and Queens is a beautifully curated watch shop, with a stunning variety of timepieces ranging from classic to modern. The atmosphere is warm, and the staff are incredibly attentive. And it was Amir, in particular, who made my experience exceptional. His depth of knowledge, his patience, and his genuine care for helping me choose truly set him apart.

Messi

I had a great experience buying my watch. The quality is excellent, the design is beautiful, and it looks even better in person. The ordering process was smooth, delivery was on time, and the customer service was helpful and professional. I’m very happy with my purchase and would definitely recommend this store to anyone looking for a stylish, high-quality watch.

mohamed atrushi

26/06/2026

Great service

Steve Kalli

25/06/2026

Excellent selection of luxury watches priced at exceptional value . I highly recommend Kings and Queens if you are looking to purchase a new watch.

Chris Kyriacou

22/06/2026

Most professional in Hatton Garden.

Helen antonio

Thankyou for my amazing watch

Kamal A

19/06/2026

I couldn’t be happier with the service from this jeweller. They sourced my Rolex exactly as requested, and the whole process was smooth, transparent and professional from start to finish. The watch arrived in perfect condition, with all original documentation, and I received clear updates every step of the way. Highly recommend for anyone looking for a trusted source for luxury timepieces.

Paul

Great people ! Very helpful and I was finally able to get my dream watch ! Thank you guys !

rawdhin Mawlud

I had a great experience at Kings & Queens. From the moment I arrived, the staff were welcoming, professional, and attentive. The atmosphere was warm and inviting, and everything was well-organized and maintained to a high standard. What stood out most was the excellent customer service. The team went above and beyond to make sure everything was perfect, and their attention to detail did not go unnoticed. The quality of the service exceeded my expectations, and I left feeling completely satisfied. I would highly recommend Kings & Queens to anyone looking for a reliable and enjoyable experience. I will definitely be returning in the future.

sadaf sohrabi

10/10 service, and an excellent selection of watches. The staff are friendly and really attentive and knowledgable. I found exactly what I was looking for.

Ashoor Bakoos

Amazing service and very informative. Felt at ease speaking to the team who genuinely wanted to help and provide their best service and prices. Very trustworthy with an abundance of watches available.

mahi jabbari

One of the finest luxury watch store I have visited. Exceptional customer service, an impressive selection of premium timepieces, and a team that truly understands luxury and craftsmanship. The entire experience was seamless, professional, and enjoyable. I felt valued as a customer from the moment I walked in.

Doreen K

Whether I want an investment piece, or fashion accessory - this is the only spot I come to. Highly recommend

PCpowersuk

18/06/2026

Kings and queens is hands down the best boutique to buy watches in Hatton garden. My buying experience was incredible the staff have a ton of knowledge throughout all brands. Something I personally loved is their in house service centre which you can see from the boutique when trying on watches. Thank you for the watch and the incredible experience!

KYRIAKOS STAVRI

15/06/2026

Very happy, thank you Ben.

Georgina Panayiotou

12/06/2026

Best in Hatton Garden by a long shot!!

Sandeepsingh dhaliwal

Great Service and best Building in Hatton Garden with as it seems and service centre called Alpha Group in house . Excellent and should be in Mayfair!!

Sebastian Whitmore

29/05/2026

I rarely leave Google reviews, but the experience I had with Benjamin truly warranted one. He went above and beyond securing me an unmatched deal on my Rolex, sourcing an unworn brand new 2026 Ombré RBR in mint condition, with all the original box, paperwork and warranty included. The entire process, from my initial enquiry to receiving quotations on live options that were available in the market, right through to after sales support. I was seriously impressed when I visited K&Q’s showroom. The private viewing rooms have the atmosphere of a private members club, and seeing a dedicated team of watchmakers operating in a modern, state-of-the-art laboratory was very reassuring. The level of care and attention shown at every step made it an absolute pleasure from start to finish.

Benjamin Cartmell

06/05/2026

I had a couple of pieces that I was looking to sell in order to make a new purchase and when I spoke to Benjamin, he was extremely helpful and explained the process clearly, giving me confidence in the shop and their offers. I would definitely recommend them to others.

Yassine Benslama

27/04/2026

I recently purchased a Rolex Datejust for my wife from Kings and Queens Watches, and the experience was outstanding. The store itself is elegant and high-class, creating a true luxury feel. The staff were professional, attentive, and highly knowledgeable about the market, guiding me with confidence and no pressure. They helped me find the perfect watch for my wife at a very competitive price, making the whole process smooth and enjoyable. A genuinely premium experience—I would highly recommend Kings and Queens Watches.

Christy Panayiotou

23/02/2026

Thank you to the team at Kings and Queens. Had a great smooth service.

Pres_roff.2k21

Had a great experience down at kings and queens, the customer service was excellent, offering great hospitality whilst I was looking at the stock and after some negotiations got me my dream watch🫒👀

mick panayiotou

19/02/2026

Thank you for looking after me on my purchase.

Eleanor Joseph

18/02/2026

They sourced my dream watch for me within 2 days, thank you again!

Marni Wright

16/02/2026

I recently purchased a watch from Kings and Queens Watches, and the entire experience was excellent from start to finish. Ed was super helpful throughout the entire process. He took the time to answer all of my questions, provided detailed information about the watch’s condition and authenticity, and made sure I felt completely confident before making the purchase. The watch arrived exactly as described — beautifully presented, securely packaged, and in fantastic condition. I would highly recommend Kings and Queens Watches.

Sj S

15/02/2026

Luxury building and service, they looked after me on my first watch purchase. Thank you again

Neda Originals

11/02/2026

10/10 Service! Would highly recommend purchasing your next watch from here

Roya Wickenden

09/02/2026

Always great customer service offered! Communication is 10/10 !! Thank you and see you next time!

Shiva

06/02/2026

Amazing service, felt completely at ease and fully trusted their expertise for getting my new watch. Would 100% recommend.

Mahmoud Nikavar

Talat Ghafouri

Americano Farnborough

Jan Šváb

04/02/2026

Thanks to Amir, my dream came true. Perfect cooperation, perfect price and I had the watch on my wrist in a week. If you want to make your dreams come true, I recommend Amir.

Matt Charter

19/10/2025

Great experience purchasing my first Rolex. Jacks expertise alongside his friendly and relaxed service made the experience enjoyable and memorable. I would highly recommend visiting here over the arcade traders.

Sound of Soccer UK

14/10/2025

Recently purchased a watch at Kings N Queens and the whole experience was so refreshing. Unbelievable shop with a fantastic team on hand to help make my decision the right one.

Thomas Ward

08/10/2025

Kings n Queens, WOW! Thank you so much for sourcing my dream watch and at the best price! The experience was a pleasure from start to finish. These guys are the best about. Go see them!

Mariam Zarang

24/09/2025

I recently purchased a watch and couldn’t be happier with the experience. Everyone was great, but Jack truly stood out. He went above and beyond to make sure everything went smoothly. His professionalism and genuine care made the whole process amazing. Highly recommend!

Rohit Verma

16/09/2025

I recently visited Kings N Queens and had an amazing experience from start to finish. The store has a truly luxurious vibe, and the collection of watches is both diverse and premium. I ended up purchasing a watch that I absolutely love—great quality, attention to detail, and a perfect fit for my style. The team was super helpful, patient, and genuinely passionate about what they offer. Highly recommend checking them out if you’re looking for something timeless and classy.

Mohammed Bayiz

16/08/2025

Walked in was approached by a gentleman called kaka, he answered all our questions and needs, highly recommended and thanks for the coffee

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